Privacy Policy
Effective May 13, 2026.
Innn helps adults make nearby plans. We collect the information needed to create accounts, show compatible plans, operate safety tools, and support the service.
Information We Collect
- Account information such as email address, Apple sign-in identifier when used, display name, age band, profile preferences, and optional profile photo.
- Plan information such as category, activity, details, time, selected place, requests, chats, reports, blocks, ratings, and cancellation history.
- Location and place information when you use location permission, search by place or ZIP code, or attach a place to a plan.
- Basic technical information needed for authentication, security, abuse prevention, reliability, and support.
How We Use Information
- To authenticate accounts, restore sessions, and support Sign in with Apple and email sign-in.
- To show profiles, plans, requests, chats, and place details to relevant signed-in users.
- To handle reports, blocks, support requests, and safety review.
- To maintain reliability, prevent abuse, and improve launch readiness.
Sharing
We do not sell personal information and do not use cross-app tracking. We use service providers such as Supabase and Apple Maps to operate the app. Profile, plan, place, request, and chat details are visible to signed-in users as needed for discovery, coordination, and safety.
Retention and Deletion
You can request account deletion inside the app from Settings. Deletion requests deactivate the account immediately, remove the profile from discovery, cancel open plans, close pending requests, and schedule permanent deletion within 30 days. Some records may be retained when needed for safety review, abuse prevention, legal compliance, or support.
Reports, Blocks, and Safety Records
Reports you submit about another user, the block records you create, and the related conversation metadata are retained for safety review even after either party requests account deletion. We do this so we can investigate repeat abuse patterns and respond to legal requests. After 12 months, identifying details are minimised; aggregate counts and the fact that a report existed may be retained for as long as needed for safety. We never tell the person you blocked that you blocked them.
If you would like a copy of reports you have filed, or want a report removed, email support@innn.app.
Notifications
If you enable push notifications, message previews can appear on your device's lock screen. You can disable the message preview from Settings → Notifications; with that off, chat pushes only say "You have a new message" so message text never reaches the lock screen or Apple's notification servers in cleartext. Plan reminders may include the plan title, place, and time so you know where to show up.
Your Choices
You can update profile details, change privacy settings, block or report users, sign out, request account deletion in the app, and contact support for privacy or data requests.
Contact
Email support@innn.app.